ARS/Rescue Rooter Houston Reviews (Page 1)
Service technician was very professional, polite and courteous
10/21/2023
Great work
Person was very professional
10/21/2023
homeadvisor
The young man that came out was very informative. Professional and provided a awesome inspection. I will be using them in the very near future.
10/20/2023
Ricardo Cruz was very polite to our family, diagnosed the problems efficiently and was very professional and patient throughout the process. We will request him if we have another issue arise in the future. Thank you!
10/20/2023
Timely
Efficient
Courteous
10/20/2023
homeadvisor
Mike has done our semi-annual equipment check twice now and he is fantastic! We actually requested him this time and will continue to ask for him in the future. He is very knowledgeable and is a “straight-shooter” when it comes to what your system actually needs. He made recommendations and showed us the evidence of why it is important. I also like that he didn’t write us estimates for things not discussed, which can be very overwhelming when you see tens of thousands of dollars “needed”. We will continue with ARS, specifically because of MIKE- Thank You!
10/19/2023
The ARS team came out on time and communicated perfectly. They did a great job on my install of my tankless water heater.
10/18/2023
Very very nice technician and professional
10/18/2023
Excellent work however the cost seem high for the work that was needed and done. Otherwise, a good service
10/18/2023
Fantastic experience as always!!
10/17/2023
Had water heater in attic leaking. Fixed quickly and perfectly
10/17/2023
He replaced a cracked drainage pipe for the AC unit.
10/17/2023
Lucas/Logan gave a wonderful presentation on the services, equipment, staff training, an overview of the system, and checked Sq. Footage of home to determine size unit I need. The cost for AC/Heather system ranges from $22k to $10k.
10/16/2023
Mike did a great job with unclogging my kitchen drain, and went above and beyond to finish the job. Appreciated his professionalism.
10/15/2023
Tech was very kind and helpful. He explained the issue and shared tips on how to prevent future issues. I’d call ARS again if I were to need their services again.
10/15/2023
I like that Steve let you know what’s going on and what you actually need. He focus on us as customers instead of trying to get a sale and that’s why I furthered our business by spending money with him. That’s business and satisfaction. How could you ask for more?
10/14/2023
Service was great!!
10/14/2023
homeadvisor
Awesome service 👏
10/13/2023
Great as always
10/13/2023
He was a great honest gentleman. Took his time and showed me what’s was wrong with my AC UNIT.
10/13/2023
Amazing. They came out within hours of initially calling them, were upfront about pricing, fixed the issue and were professional, and provided a guarantee in case the issue happens again. Thank you Johnny for your help.
10/13/2023
Most happy with level of service
10/13/2023
The tech was professional and thorough.
10/13/2023
The technician was very cooperative and did his job as required. The equipment was originally purchase with ARS, reliability of parts is an issue.
01/19/2022
The service technician, Steve, definitely went above and beyond. He was extremely professional, understanding, and communicated to us in a way we understood. No sales pitch or the sort. Always great to get a technician that truly cares. Thank you Steve!.
12/22/2021
October 13,2023
I had the best experience today with My ARS Professional Technician Ercic.
He knows what he's doing, very polite, explains everything about your unit he fines, and give you recommendations on ARS other products to help you keep your heating unit draining and working properly.
I am requesting for Mr. Eric to be My regular ARS Technician.
He's is Simply The Best Of ARS I have experience.
Thanks Eric.
Sincerely
P.H.
P.S Very patient too.
11/03/2021
The service tech was knowledgeable, professional and very nice
11/07/2020
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