ARS/Rescue Rooter Miami Reviews (Page 3)
Very professional and prompt to respond
08/26/2023
ARS helped us navigate a complex electrical issue and pass an arduous permitting process. I am extremely grateful to Natalia Trujillo and Patricia Menendez Guerra in the Permitting Dept and crew member Lauro for all their help and expertise. They were super responsive, extremely patient and very kind. Highly recommend ARS!
08/25/2023
Shouts to Jorge Martinez… EXCELLENT technician, on time, friendly and knowledgeable. He checked everything on the unit to make sure everything was working properly. Gave me tips to maintain the AC unit. The best technician from ARS. Highly recommended
Thanks again Jorge!!!
08/25/2023
Very professional work done!
08/22/2023
Service person very knowledgeable.
Visit was scheduled from 10:00 to 2:00PM, service person showed at 4:30PM.
08/22/2023
Fixed it right away
08/21/2023
This company has done a good job maintaining my AC unit
The tech DL was very good
08/21/2023
(Translated by Google) My experience is very good. Either with the technicians who installed my air conditioner or the technician who came to do my maintenance. Thank you so much .
(Original)
Mi esperiensia es muy buena . Ya sea con los tecnicos que me instalaron el aire como el tecnico que vino ha hacerme el mantenimiento . Muchas gracias .
08/19/2023
Jorge was very professional, however he had to reschedule because my AC is on my roof and it’s a 2 men’s job for safety reasons.
08/19/2023
I appreciate your care and concern and quick professionalism that was given to me under such a difficult time, and I am very happy and nice and cool, and feel like I can sleep at night now knowing seven days a week if anything goes wrong, you’ll be there! Thank you all for putting up with me and my anxieties it was well worth it.
08/18/2023
The best of the best! Professional, super nice, you can ask them anything about the ac and the will respond to you honestly..
08/18/2023
The service technician was extremely polite and very helpful. I appreciated his honesty and concern. I would definitely call them again if needed.
08/16/2023
Today had my biannual maintenance checkup with Jesus A BurgosOliveros who was thorough and gave my Rheem unit I purchased from ARS in 2017 a clean bill of health. Been with ARS for over 10 years and always recommend to friends.
08/15/2023
Great service! Jorge was very professional and helpful.
08/14/2023
The technician who came to my house, took care all the problems, and he had a good hospitality , My experience with ARS had been good 👍 😊
08/10/2023
Ruben was a pro, very educational
08/10/2023
David Lee was very helpful. Always a pleasure to do business with you!
08/10/2023
Awesome tech 👏🏽👏🏽👏🏽
08/09/2023
Gabriel was very helpful and thorough and gave me tips about how to protect my AC. He went above and beyond. .
08/08/2023
I called at 9 a.m. and requested an afternoon appointment from 4 to 8. No one had called so I figured they were not showing up, but I called at 7:45 p.m. They did answer. They said they would reach out to dispatch. About a half hour later I called again letting them know that I had not heard from anyone. The ladies on the phone were very professional and cordial. As I was on the phone I received a text from Alfredo to tell me he is on his way. He did call me to assess the situation. I was shocked that he was coming all the way from Miami. Alfredo was the most professional, pleasant, happy to help us type of person. He fixed everything with no hesitation. At this point it was 11 p.m., but we now have AC. Thank you Alfredo for having such a wonderful attitude and great work ethic. 👍 👍
08/08/2023
Jorge was very informative & professional👏🏾👏🏾👏🏾👏🏾
08/07/2023
Great customer service. Took the time to answer all my questions and gave good advice on avoiding future issues. Perfect job!
08/07/2023
Great job for ARS. Highly recommend the.
08/06/2023
It’s one of the bests.
08/06/2023
Edgar and Juan Carlos did a amazing job installing our new a/c unit
08/06/2023
Was great his help and support to my issue
08/05/2023
A little expensive but is perfect the service, the attitute and profesional. He give me advices, Jorge is highly recommended. He speaks English and Spanish. Thank you!!!
08/04/2023
Technician was proper and knowledgeable. Answered all questions and gave advice.
08/03/2023
Coils and pan clogged with algae. Installed UV package to avoid future issues. Returned for maintenance on time.
03/20/2023
We so appreciate the quality of service and expertise of our technician, Ruben. He’s very knowledgeable, professional and courteous. Thanks for the great service!
05/31/2022
2023 Quick turn around to providing an Specialist to assist with his knowledge about AC. also a quick appt to provide a quote... more to come.
2016 Great service, deliver installation on time. I recommended to friends. I reach then for another service related to an external AC whole service was a great value.
06/17/2020
