ARS/Rescue Rooter Austin Reviews (Page 2)
Very professional service. Took their time and explained the process.
09/25/2023
Both teams we have had service our house, once for water heater and another for a new air handler and outdoor heatpump, we're very professional, relatable, knowledgeable, and kept us in the loop. We hope to not need them again, but look forward to any potential future business with them if the need arises. Thank you ARS / Rescue Rooter for the work you have provided us and the guarantees you provide.
09/22/2023
Awesome service and response!!!!!
09/21/2023
Fast and professional
09/20/2023
homeadvisor
Daniel, our Tech was very knowledgeable, friendly, and professional! We highly recommend him!
09/19/2023
Explain thoroughly what I needed will check on some financing, but they were good
09/19/2023
I had to fix my shower faucet. Christian was on time, inspected the issue and gave me several repair options. The fix was done with professionalism and he was courteous through the whole process.
09/16/2023
The service technician is very good. The communication within the company needs improvement. The information given when scheduling service is not passed on to the technician. Service was for generator.
09/13/2023
ARS to the rescue! As always, their staff was fantastic, especially technician, Anthony! We are so grateful to have such an experienced team. Thanks again!
09/13/2023
Detailed in addressing question I had with regard to replacing current water heater with tankless.
Will schedule service in near future.
09/13/2023
Excellent diagnosis and solved my problem in under thirty minutes! Thanks to ARSAnd Byron in particular!
09/12/2023
On time on target during a very busy time of year
09/12/2023
Master Plumber John came out to help with my water pressure issue. And I'm glad he did!
The sage old timer figured out what the issue was within 10 minutes of stepping in my home (greetings included). I showed him to my kitchen faucet and Master bathroom shower, he turned them on, turned them off, unscrewed them, put them back in and like a fortune teller told me that my water softener had gone bust.
How the heck did he know I had a water softener?! 😳
He got us a new water softener, installed it and was done by mid day. I think the most challenging part for him was getting his iPad doohickey to comply 😂.
John clearly knows his stuff and I'd gladly pay for his service. Done right the first time. Well worth it.
09/12/2023
Troy did a great job fixing my A/C. He was honest and did a great job
09/11/2023
Chris does a very competent job.
09/11/2023
Jose came out on a Sunday morning and safely hooked up our new natural gas grill. Very efficient and right on time.
09/11/2023
I called on Sunday late morning and by 5pm Jose was here. Jose was very nice, professional and knows what he’s doing. He was courteous, and quick, and was done with our project in one hour. Will definitely call this company again!!!
09/10/2023
(Translated by Google) All excellent service, very good attention and everyone very friendly with a very good attitude and service
(Original)
Todo un excelente servicio muy buena atención y todos muy amables con muy buena actitud y servicio
09/10/2023
Knowledgeable and friendly
09/08/2023
He was very kind, kept me up to date on the progress and finished in good time. I’m very happy!
09/07/2023
The technician dispatched was Joshua Damerval. I have requested Peter Wabbel in the past. Both Josh and Peter provide excellent professional service. I will continue using ARS.
09/07/2023
homeadvisor
Quick response to warranty problem.
09/06/2023
They were quick, knew what was wrong in 5 minutes.. Fixed it and I am super happy with price..
09/06/2023
A/C repair turned out to be electrical - sent another guy out and just charged for that work. We are long time customers.
09/06/2023
Techs really know their stuff, are great at explaining everything.
09/06/2023
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