ARS/Rescue Rooter Austin Reviews (Page 3)
Awesome service as usual!!! I use y’all for all of my home care needs!!! Kudos to Ricardo Ramirez!!!
09/06/2023
Able to respond in tight timeframe
09/05/2023
Andrew arrived on time and was professional and talked to me about the procedure. Cleaned up afterward. Waiting for supervisor to come for final details.
09/05/2023
AGAIN ARS did a great job with my maintenance… so glad I joined the monthly elite program. Thank you Daniel Banning!
09/05/2023
Our technician was very helpful and honest. I appreciated how he explained things to us and offered us options.
09/05/2023
Best customer service
09/04/2023
Jason arrived early and unlike the previous A/C company techs, did not look for the easy fix and say, "You need a new unit." He diagnosed the issue step by step, identified the problem, and fixed the A/C unit: a simple electrical relay unit at the compressor ... a fix of under $600 and not $3K as the other guys were recommending.
09/04/2023
Karl was our AC technician. I can’t say enough good things about Karl. He was on time, professional, personable and worked hard to get our system up and running.
09/03/2023
Byron was awesome and fast when fixing our shower handle
09/02/2023
Very prompt a professional service. Very helpful.
09/01/2023
Very professional and friendly. Would definitely use again
09/01/2023
ARS gave us our brand new unit in such a timely manner. The installation was fast and they gave me amazing tips on how to upkeep the best maintenance and gave me good advice overall. Their satisfaction guarantee is also why I would recommend starting and staying with them. They are true to their word.
09/01/2023
The technician explained everything thoroughly, gave me options for the repairs, was courteous and polite.
08/31/2023
Air conditioner, not cooling, I am ashamed to say it but washed out call oil reset the breaker he did a great job. He knew what he was doing and knew how to do it and got it done.
08/31/2023
I have a whole system and ductwork replacements they did an awesome job
08/31/2023
Fast response and friendly and efficient service from point of call to service tech arrival, Technician was very friendly and quickly diagnosed problem and completed the repair.
08/31/2023
Technician was wonderful.
08/31/2023
Didn't show up the first time, they called 2 days later and apologized.
08/30/2023
My tech was great, professional, knowledgeable and very focused.
08/30/2023
Peter provided exceptional customer service. Fortunately, he has serviced my units in the past. He explained the outcome of the service which was good. Also explained the options (Inflation Reduction Tax Credits) in case I wanted upgrade my unit. He will plans to follow-up with me regarding my Nest Thermostat which I still cannot monitor and control remotely since 2018 when my upstairs unti was replaced. This should be ARS responsibility to get this rectified through Nest. There should some sort of protocol in place.
08/29/2023
Came out right away and replaced my water heater same day. The installer John was great.
08/29/2023
Very good tech
08/29/2023
Evething very good 👍❤️
08/29/2023
Just got a full system replacement. So easy! Started on time and finished within 4 1/2 hours.
08/29/2023
Remove and replaced electric water heater and main shut off valve. Technician did a professional job. He had the new water heater with him. Installation took about 1 hour and 45 minutes. I would recommend ARS to anyone.
08/29/2023
Serviced my A/C Unit, discovered a leak in evaporator and condenser.
08/29/2023
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