ARS/Rescue Rooter Of Georgia Reviews (Page 1)
Great tech sent out and caring!
10/19/2023
These guys were very professional and knowledgeable.
10/19/2023
My 2 techs were great, fast and clean. I recommend those 2 everytime.
10/18/2023
Tech arrived on time. Checked both systems. We were satisfied.
10/18/2023
It started with the gentleman in Home Depot, asking if I wanted a hotdog. I knew he was there for HVAC system installation. He was so nice I didn’t get his name. I knew they were contracted with Home Depot. I knew I needed two new systems so I agreed. My appointment was set for two days later. Only thing I didn’t like was the appointment reminder calling my phone back to back on a Sunday to remind me of the appointment. Because I didn’t answer the phone. Monday comes Clint who’s my salesman, came out and on time, he was friendly, professional, and very detailed with the amount of information I needed to make my decision. He was able to sell me on two new HVAC UNITS for my home. When he walked into my home he immediately put shoes covers on, and off as he walked through the house and upstairs and removed them when he walked outside. He was able to educate me with the age of the units and why they needed to be replaced it was well over 15 years, and yes you get what you pay for I went with two good solid units with a nice package that was explained to me. Clint’s personality is what helped me make my decision. The installation day was the following day. Wow! I was very impressed there were four awesome installations guys that came out and knocked out a job that pretty much last up to 8 hours for two units. They came on time at 9am. It was 4 of the coolest installation guys they all wore shoe covers they even covered my entire house where they would walk. They were friendly and asked if they could do certain things from cutting down branches near the units outside and closing my doors each time they were in and out. Their names are Rosendo, Armando, anh, frank they knocked the job out in almost 4 hours. They explained everything I needed to know about my new systems. They explained the thermostat both upstairs and down. Set them up. They even assisted me with stuff in the garage without me asking. lol that was cute. But handled their job perfectly and professionally. I will also upload photos of the units and thermostats. What a great experience, and guess what I woke up the very next day with my AC running and my sinuses were all good. Less coughing and congestion. You can’t hear a peep out of the units.they run so smoothly. The filters are 5 inch thick. I totally recommend them!
10/18/2023
They installed 2, 2 ton heat pumps in one day. The installation is top notch and can't wait to see it work. It will be cool up here 30s to low 40s so the heat might be kicking in. Good company.
10/16/2023
Nathan was awesome and took the time to explain what he was doing and how everything worked. He was polite and professional and very informative.
10/15/2023
Vance was very profressional and friendly. I would definitely wouls use him again. He greeded me with a smile and was very joyful. I would definitely recommend him for other people. Thank you Vance your awesomen. I give Vance a more then 5 starts he get 1,000 infinty.
10/15/2023
James did a wonderful job for us, got our air scrubber installed very efficiently. Excellent customer service, Thank You.
10/13/2023
Dalva Wilson was the technician that performed the maintenance on my system,
He was on time and very professional
10/12/2023
Finally got a good technician Vance Moore he came and fixed the last technician's mess had to fix a wire that they should have fixed the first time. He is awesome and professional you need more like him.
10/10/2023
Good experience
10/10/2023
homeadvisor
Really quick and good service
10/09/2023
Mr Redvine gets five stars - he was professional and friendly. Enjoyed having him out to inspect our system! We went with a different company in the end, as the sales person who came out after through up some red flags for us and we just didn’t feel comfortable going with ARS, even though their estimate to put in a new system was cheaper.
10/09/2023
I had a great experience with this HVAC Company.
10/07/2023
The best experience. Jose Vincent really does a wonderful job. I'm pretty sure they all are expertly amazing buttttttt for me JOSE is the GOAT. Got my unit working and took the time to make sure it was right. I have a tiny human and it was important for the Air to work properly. Thank you
10/07/2023
homeadvisor
The tech was professional. And friendly. Did everything she was supposed to do. Put in free filter for unit.
10/04/2023
Rosendo and the team were knowledgeable, respectful and engaged the customer in what they were doing. The new HVAC units were installed properly and are working. Thank you team.
10/04/2023
They took ownership and addressed past concerns so that we were able to move forward in a better working relationship.
10/04/2023
Sometimes things just don’t work out. However, they always make things right. And they do back up their guarantees. I think they are a good company.
10/04/2023
James pointed out several things that I wouldn’t have known and offered solutions to be considered in the future. He was professional and courteous in the delivery.
10/04/2023
Informative, polite, kind etc.
10/04/2023
Added on. I had a few issues with my unit and Jose Vincent is THE GOAT. He maintains his professionalism and communicates and FIXES the issue. I'm amazed.
Very knowledgeable and thorough. Respectful and explained the issues that were founded. The technician was very professional, he walked in and went right to work. It was an in depth job.
I will most definitely use this company again in the future.
The most amazing person and professionalism. Thank you ARS and Jose Vincent.
05/11/2023
Very good job Vance is the man. If I have anymore problems I want Vance back. Give this man five stars for his work.
04/21/2023
I have been trying to get my a/c system working properly for over 5 months. The previous tech said I needed replacement parts that had to be special ordered. This guy FIXED what needed to be without special parts. Why didn’t they send him 5 months ago? Definitely 5 stars. Even 6 if I could give them.
03/01/2023
Andre is very knowledgeable, courtious. 5 out of 5
02/02/2023
