ARS/Rescue Rooter Seattle Reviews (Page 3)
Dontae and his apprentice (didn’t catch his name) we’re both great. Conscious of not making a mess, singing walls with equipment, etc. what I wa snowy impressed with was the linear approach to solving (and fixing!) the problem efficiently. I will call in Dantae again for my plumbing needs for sure!
08/11/2023
Service, provided by Jesse was early and waited for us to arrive. Service could identify the correct location of the septic. Service identified the initial issue client experienced. Service was able to recover the issue for the time being and provide advice to prevent future issues. Jesse was friendly, professional and knowledgeable.
08/10/2023
Timely and efficient
08/10/2023
homeadvisor
Very friendly & helpful technician. Did exactly what was needed to clear a clog in the time stated. Only one issue: the pricing should be set. The negotiating approach feels like a car lot.
08/08/2023
Bryce was amazing. Very professional, and went above and beyond. I am going to recommend him for anyone with plumbing issues. Very clear on what he found and made sure I understood all that was going on. Was surprised that there was hardly any clean up in the end. Bryce was fast and efficient and made my family very happy. Truly appreciate all that you do!
08/08/2023
Eric the Plumber was professional, knowledgeable & efficient. Great representative!
08/08/2023
We had a completely clogged kitchen sink. Alex Y. (the Rescue Rooter employee) is a friendly, quiet, patient, and highly professional tradesman. He wore protectors over his boots to keep our house clean, went into the crawlspace for a thorough check of the drain pipes, to ensure proper drain angle without any sagging pipes, all part of the free inspection. He gave us a firm quote on each of two approaches to clear the clog, snake or water-jet. While it wasn't chepa, Alex' quotes were well under the estimates from the RotoRooter rep (who did NOT inspect the pipes in the crawl space). We opted for the snake, and Alex did a quick and effective job. He also suggested a product we could use to prevent future blockages, and his price for that product was again less than RotoRooter's. Rescue Rooter also gives a 10% discount for seniors, or for veterans. Unfortunately, I couldn't persuade him to give me a double discount as a very senior veteran. Oh, well.
08/07/2023
homeadvisor
Alex was great. Very helpful, proactive and very professional. It was a great experience and would recommend if you’re in need of plumbing work consider ARS Rescue Rooter .
08/01/2023
Called to get a quote for sewer backup at 8:00 am and Eric was at my door at 10 am, as promised. I was given 3 different quotes depending on what was needed for the clog. Turns out it was toilet clog and the least quote was applied. I would definitely use Rescue Rooter again for any plumbing problems! Honesty is everything because they could have told me anything and I would not have known the difference! And a shout out to Tawana who took my initial call…great customer service!
07/31/2023
Only wished they came out sooner . As my 83 yr old mom frequently uses the bathroom
07/31/2023
Quick response and was able to come fast and fix the issue. Will definitely use them in the future.
07/29/2023
Much appreciated Jordan and his apprentice coming and giving us a bid friendly and professional. We are going to hold off for a bit as it is just not the right time but I like how ARS is really in it.
07/27/2023
Servicemen were great. Explained repairs and charges in detail. They were fast and efficient. We've used this business before and will continue to do so.
07/27/2023
The total experience was great. Jeovany looked the job over and answered all our questions professionally. He did the install himself. He was friendly, professional and very knowledgeable. Couldn t have asked for a better experience.
07/27/2023
homeadvisor
John is the most knowledgeable and professional service man I've ever had the pleasure of taking care of a plumbing problem. He taught me so much about how to prevent future problems. Rescue Rooter is now the only plumbing company I will use because of his exceptional "above and beyond the norm" service.
07/25/2023
Jesse was so great!
07/24/2023
Excellent response and service
07/24/2023
I am so happy with the gentleman came to work on my water heater and modified some water outlets that would allow me to shut it off in the winter, since my home is 60 years old and it difficult to work on everything since the pipe was so high up to the narrow ceiling.
He so patient and his expertise made it look easy.
I appreciate his professionalism and his hard work,.
I highly recommended this company if you need a similar work on your home.
07/23/2023
Eric is a very nice and knowledgeable.
He tells me the problems and how he's going to solve it.
I'm very satisfied costumer.
07/23/2023
Great experience! They spent over 15 hrs in several days to put in a new 115 ft sewer liner. These will be my plumbers as each person was respectful, really nice, and professional. Shout out to Dontae and John - you guys are fantastic!
07/21/2023
The work was done with care and complete.
07/20/2023
homeadvisor
The two gentlemen were professional, quick, and the quality seems to if good quality. #AzziemTheDream
07/19/2023
It was a good experience
07/19/2023
homeadvisor
ARS Rescue Rooter really took care of me when I contacted them about my leaking water heater. Jeovany was professional, personable and efficient. I highly recommend ARS Rescue Rooter!!
07/18/2023
Very happy with the job John S with rescue rooter did for me yesterday. I had 2 leaks at the house and John was the second plumber I called. The first was a different company and was not satisfied with their estimates.
ARS came very promptly and fixed the 2 leaks I had in a professional and friendly manner. John S was very good at explaining what was needed to fix the leaks and was very good with time. The pricing was discussed upfront as well and was very reasonable. Will be a returning customer for sure!
07/18/2023
Technician was wonderful- forthright and polite.
The corporate company itself gave mixed rates though which I did not find to be transparent.
07/16/2023
Friendly tech and good work.
07/15/2023
KUDOS TO MR. DEVIN CHAMPAGNE, OUTSTANDING INDIVIDUAL, PROFESSIONALISM SECOND TO NONE, SO COURTEOUS, RESPECT FULL AND TRULY A 1O 🌟 EMPLOYEE, THANK YOU DEVIN FOR A MISSION ACCOMPLISHMENT. GOD BLESS AND THANK YOU 😊
07/11/2023
Montelee was so professional and did a great job! I'll definitely call him again for services.
07/10/2023
I had the best experience, especially after dealing with another company. Friendly, knowledgeable and efficient service. Highly recommend
07/10/2023
Bryce did an evaluation and gave me 3 options. Started with augering the line and that worked. He was friendly, professional and explained everything needed well. Would hire your company again. Thought the price was reasonable for the weekend.
07/09/2023
Great customer service and communication! Devin was great.. thx
07/08/2023
Friendly and professional.
07/08/2023
I had an excellent fast plumbing repair with ARS Rescue Rooter. Jeovani was an expert!
I highly recommend this company.
07/06/2023
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