ARS/Rescue Rooter Houston South Reviews (Page 4)
Being this was the 2nd time in less than a year for basically the same problem and last year cost $955 to just open up, I was terribly apprehensive about what I had coming. Joseph was helpful and reassuring but called for Oscar. Oscar came out and knew the problem based on how the house was built. In less than 2 hours problem was fixed and comparing last years memory of events was that it was totally "up wrong tree".
My wife and I were resigned to let go of much more than the $891 for actually clearing the line.
Oscar and Joseph have a loyal customer for life.
08/29/2023
They came same day and installed the unit. They stayed for as long as needed, which meant working until 1am! I was very happy that their hard work meant I got a functioning system again!
08/29/2023
The Tech -Brent Whitley is ¢ The Real Deal ¢ ! He knows his stuff ! In fact, every Tech ( Brent, Hebrews & Ron from ARS South ) that has been out here has been excellent ! And that ¢ s very hard to say these days! Especially about Heating & Air Conditioning !
Thanks ARS South !!!!!!
08/29/2023
homeadvisor
The technician was great and professional. He was late for the appointment time. That did not seem to be his fault, but corporate. Thankfully, they called to let me know he was going to be late during my appointment window. Overall, I am satisfied with my service.
08/28/2023
The gentleman was very knowledgeable, and very thorough.
08/28/2023
Manuel Estrada was on time an efficient will fixing AC unit. He was very professional.
08/28/2023
Juan came out and found the problem and resolved the issue. I had 3 plumbers come out, and the water company and no one could find the issue. Juan was on time., very professional and fixed the issue. I am very pleased.
08/27/2023
Had to reschedule 3 times, once because of my schedule and twice because they were overbooked. After getting over the sticker shock quote of $400+ for a clogged kitchen sink, we were able to negotiate a fair price for the 20 min job. Overall, the plumber was very professional, thorough and knowledgeable. We’re back in business…!
08/26/2023
Very helpful fast and reliable.
08/25/2023
Prompt and professional a/c repair
08/25/2023
Technician was professional, knowledgeable, efficient, expedient and friendly
08/25/2023
We recently needed a new AC and duct system. Within the same day we had someone out to give us an estimate and start work the next day. They did start working the next day, but not at the specified time. We were told the job could be done in 1 day. Unfortunately it wasn't, but I understand that the job isn't easy. The other thing was that the technicians were a bit messy with the work and damaged a little of the attic entry.
08/25/2023
Respectful....Knowledgeable.....good news they finance with good credit.....bad news pay up front with bad credit. Truthful.
08/25/2023
Chris was very pleasant, professional, and very knowledgeable. ARS is blessed to have Chris as their employee. Thank you Chris for all you do!
08/24/2023
Prompt, very professional, outstanding service!
08/24/2023
Bryan was fantastic
08/23/2023
Mr. Dukes arrived early. Was very courteous and polite. Explained was was being done and what was to come next.
08/23/2023
Friendly, informative, and knowledgeable.
08/23/2023
ARS provided a great deal on AC tune up, and their technician Brent did a masterful job. Competent, efficient, and a no pressure approach. We will definitely use ARS again for a tune up
08/22/2023
Cristian Vega was extremely helpful and very professional
08/22/2023
Good
08/20/2023
Very professional and respectful young man...
08/20/2023
Dimitri of Houston South was on, and he explained to me everything that was going on with my unit. I spoke with him on Thursday, and they came out Friday. The team put in a new central ac unit outside and replaced my inside one. They were very professional and worked really hard.
08/19/2023
The electrician, George Flores, was very professional and knowledgeable. He came to check out my problem and was able to find the issue and fix it. Very good employee.
08/18/2023
Technician was very professional and informed about the situation.
08/18/2023
They went out of their way to take care of my elderly family member. You cannot put a number on how important that was to us. Thank you!!!!!
08/18/2023
My man Dukes was very professional, knowledgeable and timely
08/18/2023
Jacob Sutton was a very competent plumber and a very hard working individual. He took the time to explain the work and the materials he was using.
08/18/2023
homeadvisor
Honestly the most professional AC service we have ever had. Oscar was awesome, very professional and friendly. We will be using this service in the future.
08/16/2023
Very honest and helpful experience.
08/16/2023
Very professional
08/30/2022
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