ARS/Rescue Rooter Cleveland Reviews (Page 4)
The technician that came out was very nice and professional!
05/15/2023
This review is a couple weeks late but I wanted to make sure I left a review for the amazing tech that came out. Ralph Cruz was the tech that I had the pleasure of dealing with, he did a great job and even went above and beyond to make sure he got the job done! The pipe he needed to fix had cement covering it and instead of just saying he couldn’t get to it, he went above and beyond and actually took the time to cut through the cement to get the pipe fixed. Ralph is one hell of a repair man and I would absolutely recommend him to others. Give that man a raise, he deserves it!! 😁
05/15/2023
Crew was responsive, informative, and professional.
05/15/2023
Plumber very nice. And efficient.
05/15/2023
Replaced a worn out garbage disposal efficiently and professionally.
05/15/2023
The Technician was very knowledgeable and thorough.
05/12/2023
Fast great price! And the tech Joseph carbrera is a super nice guy excellent service!!
05/11/2023
The person they sent out (Chris) was so polite and got things done quickly. I will definitely use ARS for all my plumbing needs. Thank you!
05/08/2023
He was professional went out of his way so solve my plumbing issues at no extra cost.
05/05/2023
Chris was professional and very good.
05/03/2023
It wasn’t easy, but my tech worked until he got it fixed (3 trips)! He was great! Surprisingly, no extra or made up charges like I’ve experienced with Sal’s Heating and Cooling. I’ll be using only their services going forward. Thank you!
05/02/2023
Ralph Cruz was great. Went the extra mile to make sure everything was right. Would recommend him to anyone.
04/29/2023
We hired ARS to come inspect and potentially clear our drain back up near our washer. Chris was on time (early actually!) professional and efficient. He inspected the issue and realized he would in fact need need to snake the drain and found we had a TON of roots built up in the drain. He got it all cleared up quickly and left the area just as clean as he found it. He was very informative and gave me some tips to keep up with it in the future and they offered a 30 day warranty in case anything popped back up. I highly recommend ARS for any plumbing needs!
04/27/2023
Very professional and friendly ,came on time.very informative on process included me in all phases ( explaining what was going on )
04/26/2023
Technician Mike was very pleasant and professional.
We appreciate the quick response and quality job.
04/21/2023
Installer did a great job
04/21/2023
Put in a new hot water tank
04/21/2023
Justin did a superb job.
04/21/2023
Our technician, Ralph, did an excellent job. I appreciated the quick service and Ralph was very friendly and knowledgeable. I would definitely request him again for our next repair. And we have an old house so that could be soon.
04/15/2023
Installer was friendly an very professional. I am very pleased with the job he did.
04/14/2023
Appreciated them getting a new water heater here today
04/13/2023
The installer was very professional and completed the job with no problems, nice and neat. The new tank and pan looks great. He doubled checked to make sure there were no leaks. Now our water is nice and hot! Thank you
04/12/2023
Jason and Anthony explained every part of the process of cleaning the drain in our front yard in detail. They were thorough, professional and knowledgeable. I wouldn’t hesitate to hire them in the future.
04/07/2023
I could not have asked for a better experience. From me reaching out to having them inspect and even install the new hot water tank was less than 24 hours. both techs were super professional and made sure to explain everything I would need to know. I would gladly use ARS again.
03/30/2023
Great!!
03/29/2023
Jason was very professional installing a new wster heater. He answered all my questions and took time to explain the operation and maintenance. I would highly recommend.
03/27/2023
Good experience with them took only half hour .
03/27/2023
The installer did a great job. He was a very good worker and was very efficient.
03/27/2023
My agent was very nice, prompt, explained what he was doing and cleaned up after. I am a customer for life now.
03/25/2023
Wow! What a professional you sent out to fix my clogged drain. Give that man a raise. Thank again. PS drain is running fine.
03/22/2023
This company was the Lowe's installer. The serviceman was pleasant and efficient. It has been 1 week since the installation, and everything is working perfectly.
03/22/2023
The person giving quote was polite and knowledgeable. The installer was very efficient and professional. He was very polite.
03/20/2023
The plumber was very friendly and kind. Explained the problem he seen an what it would take to fix it. He quoted us a higher price but once he seen it would take less work he was more than willing to bring the price down to a more affordable range for us . He was great to work with.
03/20/2023
Ralph did a wonderful job. He was friendly, professional, and knowledgeable.
03/16/2023
Great service. Knowledgeable.
03/15/2023
Plumber really made an effort to explain the root cause of the problem (how the hot water tank leaked onto the floor of the laundry room).
Additionally, suggested improvements on wash sink re-installation which partially blocked easy access to water tank.
These explanations really helped in saving the costs of searching for additional water leaks in the wall and made wash sink re-installation by owner much easier and neater. Considering how expensive Replacement and Installation of water tank was, these savings were significant.
I will have no reservations about doing business with ARS/Rescue Rooter again.
03/10/2023
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